Customization: | Available |
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After-sales Service: | Video Technical Support, Online Support |
Type: | Standard Decoiler |
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Model | LJA SD-200 | LJA SD-300 | LJA-400 | LJA-500 | LJA-600 | LJA-800 | LJA-1000 | LJA-1500 |
Material width | 200mm | 300mm | 400mm | 500mm | 600mm | 800mm | 1000mm | 1500mm |
Material thickness | 0-1.6mm | 0-3mm | 0-3mm | 0-3mm | 0-3mm | 0-3mm | 0-3mm | 0-3mm |
Material inner diameter | 300-460 | 450-530 | 450-530 | 450-530 | 450-530 | 450-530 | 450-530 | 450-530 |
Material outer diameter | 800mm | 1200mm | 1200mm | 1200mm | 1200mm | 1200mm | 1200mm | 1200mm |
Material maximum weight | 800kg | 1000kg | 2000kg | 3000kg | >3000kg | >3000kg | >3000kg | >3000kg |
1. Global Installation & Commissioning
• On-site service by certified engineers within 5 working days (remote areas negotiable).
• Pre-installation video guidance & post-installation inspection report.
2. Multilingual Training
• Basic: 2-hour live demo (on-site/online) + multilingual operation videos/manuals.
• Advanced: Customized sessions for technical teams (PLC programming/data analysis).
3. 24/7 Support
• 3-tier response:
Critical failure: 15-min remote diagnosis + spare parts priority shipping
General issues: 30-min video call troubleshooting
Inquiries: 1-hour email reply
4. Global Spare Parts
• 2 years for main motor.
• Except for consumables and consumables, other parts are for 1 year. Extended service is always available. Free repair and replacement of parts within warranty. Only replacement of parts, shipping costs are borne by the customer..
Value-Added Options
▸ Annual Maintenance Contract (AMC): 20% discount on parts + bi-annual preventive checks
▸ Extended Warranty: Up to 5 years coverage
Q: Do you have CE document and other documents for customs clearance?
A: Yes, we have CE, Provide you with a one-stop service. At first we will show you and and after shipment we will give you CE/Packing list/Commercial Invoice/ Sales contract for customs clearance.
Q: If we are interested in your machine, how do we choose?
1. What main job you do with the machine?
2. What is your request? diameter__mm, thickness__mm, length__mm?
3. What material you want to process, stainless steel, carbon steel?
Q: How about warranty?
A: 2 years quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available across the world, We need your machines running in order to keep your business running.
Q: Can you customize?
A: Yes, non-standard machines can be customized according to your products